Geodesic
M/M/c/N Queuing Systems With Encouraged Arrivals, Reneging, Retention and Feedback Customers
Yugoslav journal of operations research, Tome 28 (2018) no. 3, p. 333 .

Voir la notice de l'article dans eLibrary of Mathematical Institute of the Serbian Academy of Sciences and Arts

Customers often get attracted by lucrative deals and discounts offered by firms. These, attracted customers are termed as encouraged arrivals. In this paper, we developed a multi-server Feedback Markovian queuing model with encouraged arrivals, customer impatience, and retention of impatient customers. The stationary system size probabilities are obtained recursively. Also, we presented the necessary measures of performance and gave numerical illustrations. Some particular, and special cases of the model are discussed.
Classification : 60K25, 68M20, 90B22
Mots-clés : Encouraged Arrivals, Stochastic Models, Queuing Theory, Reneging, Impatience, Feedback 
@article{YJOR_2018_28_3_a2,
     author = {Bhupender Kumar Som and Sunny Seth},
     title = {M/M/c/N {Queuing} {Systems} {With} {Encouraged} {Arrivals,} {Reneging,} {Retention} and {Feedback} {Customers}},
     journal = {Yugoslav journal of operations research},
     pages = {333 },
     publisher = {mathdoc},
     volume = {28},
     number = {3},
     year = {2018},
     language = {en},
     url = {https://geodesic-test.mathdoc.fr/item/YJOR_2018_28_3_a2/}
}
TY  - JOUR
AU  - Bhupender Kumar Som
AU  - Sunny Seth
TI  - M/M/c/N Queuing Systems With Encouraged Arrivals, Reneging, Retention and Feedback Customers
JO  - Yugoslav journal of operations research
PY  - 2018
SP  - 333 
VL  - 28
IS  - 3
PB  - mathdoc
UR  - https://geodesic-test.mathdoc.fr/item/YJOR_2018_28_3_a2/
LA  - en
ID  - YJOR_2018_28_3_a2
ER  - 
%0 Journal Article
%A Bhupender Kumar Som
%A Sunny Seth
%T M/M/c/N Queuing Systems With Encouraged Arrivals, Reneging, Retention and Feedback Customers
%J Yugoslav journal of operations research
%D 2018
%P 333 
%V 28
%N 3
%I mathdoc
%U https://geodesic-test.mathdoc.fr/item/YJOR_2018_28_3_a2/
%G en
%F YJOR_2018_28_3_a2
Bhupender Kumar Som; Sunny Seth. M/M/c/N Queuing Systems With Encouraged Arrivals, Reneging, Retention and Feedback Customers. Yugoslav journal of operations research, Tome 28 (2018) no. 3, p. 333 . https://geodesic-test.mathdoc.fr/item/YJOR_2018_28_3_a2/