Geodesic
Transient Performance Analysis of a Single Server Queuing Model With Retention of Reneging Customers
Yugoslav journal of operations research, Tome 28 (2018) no. 3, p. 315 .

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In this paper, we study a single server queuing model with retention of reneging customers. The transient solution of the model is derived using probability generating function technique. The time-dependent mean and variance of the model are also obtained. Some important special cases of the model are derived and discussed. Finally, based on the numerical example, the transient performance analysis of the model is performed.
Classification : 60K25, 68M20
Mots-clés : Transient Performance Analysis, Mean and Variance, Probability Generating Function, Reneging, Probability of Customers’ Retention 
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     author = {Rakesh Kumar and Sapana Sharma},
     title = {Transient {Performance} {Analysis} of a {Single} {Server} {Queuing} {Model} {With} {Retention} of {Reneging} {Customers}},
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Rakesh Kumar; Sapana Sharma. Transient Performance Analysis of a Single Server Queuing Model With Retention of Reneging Customers. Yugoslav journal of operations research, Tome 28 (2018) no. 3, p. 315 . https://geodesic-test.mathdoc.fr/item/YJOR_2018_28_3_a1/