@article{YJOR_2018_28_3_a1,
     author = {Rakesh Kumar and Sapana Sharma},
     title = {Transient {Performance} {Analysis} of a {Single} {Server} {Queuing} {Model} {With} {Retention} of {Reneging} {Customers}},
     journal = {Yugoslav journal of operations research},
     pages = {315 - 331},
     publisher = {mathdoc},
     volume = {28},
     number = {3},
     year = {2018},
     url = {https://geodesic-test.mathdoc.fr/item/YJOR_2018_28_3_a1/}
}